Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.

Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

Capita plc (Capita) today announces its Local Public Services (LPS) business has secured an extension worth £27.1m over three years to its current contract with Central London Community Healthcare NHS Trust (CLCH).

Capita Experience appoints four new client partners to expand financial services offering

Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems.

Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.

Mark Record, Strategic Account Leader for financial services at Capita, sets out a roadmap to success for the sector in a post-Coronavirus world.

During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.