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About capita
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Artificial intelligence
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Improve pupil outcomes and staff retention by developing highly skilled, motivated teachers

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Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

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We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

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Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

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We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.

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From software and back office support services such as HR, to education and skills support from Entrust, we help schools, academies and LEAs improve outcomes.

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Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

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Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

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Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

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At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

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