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This thought leadership paper explores AI and Generative AI through the customer experience lens as we move closer to making real on the promise of Gen AI.

Reports

Learn how to optimise healthcare estates to maximise performance, safety, and value in our practical report.

Reports

How the Royal Navy and Team Fisher, the Capita-led consortium working on Project Selborne are transforming 80% of shore-based training for sailors and marines.

Case study

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

Case study

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Case study

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Case study

We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.

Case study

Gamification learning that creates an engaging and accessible way to educate learners by presenting the key takeaways in a memorable format.

Case study

Our tailored, on-demand blended managed learning services are enhancing efficiency, speed and cost-savings for the RAF.

Case study

Accelerating leadership growth through the revolutionary coaching programme to enhance leadership performance, effectiveness and impact.

Case study

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