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Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.
We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.
Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.
We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.
Providing UK wide property asset solutions, working on projects of all sizes and complexities.
Our property compliance service is dedicated to local authority buildings, ensuring equipment and assets remain compliant and safe for the public to use.
We support the completion of major construction projects, helping local authorities with project planning, resource management, governance, risk and more.
Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.
Our specialist sales teams are using data, analytics, technology and a wealth of experience to generate millions of pounds of sales for our clients every year.
We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.