As local authorities face increasing pressure to meet fluctuating demands, our report considers how they can drive innovation and transform operations.

Energy prices are driving up the cost of heating water, the increased media attention regarding pollution and leaks is raising awareness, and weather extremes mean that both droughts and floods are commonplace.

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.

Discover our thinking, insights and solutions that will help public services overcome the challenges and navigate the best road to levelling up communities and economies. Find out more today.

Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.

We’ve used our construction and project management expertise to help North Tyneside Council to reinforce a seawall along its popular promenade, protecting the area and its rare wildlife from coastal erosion.

Capita Experience has reconfirmed its commitment to creating global delivery centres of excellence, with the recent opening of two new sites.

Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.

Find out how we’re helping to deliver practical and agile digital management solutions for GP practices

Find out how we’re helping to create significant procurement savings for Hertfordshire and West Essex ICS