Celebrating Black History Month 2021 | Capita

Our vodcast series discusses how lenders can support people through the cost-of-living crisis by using data to identify the vulnerable & ease the increase in demand

Research has revealed: that people want more empathy from companies. In this video series, we deep dive into the 5 key themes explored in our recent whitepaper.

The way we manage our people and respond to our customers’ needs to be adaptive, relevant but above all empathetic.

A new approach to the home buying experience will radically alter the mortgage process, delighting customers and providing opportunities for innovative providers to disrupt the market.

We’re committed to giving people a second chance. That’s why we’re hiring prison leavers and people with criminal records as part of our Project Compass programme.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Delivered by industry experts, 4 insightful videos consider the future of retail, from generational consumer change and technology to the cost of living crisis.

An inspirational and illuminating podcast series exploring topics related to customer experience (CX) transformation, such as organisational culture and people, the journey to digital, and data

explores the role branding can play as schemes update their communication strategies for the digital age.