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Citizen experience
Customer experience
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We’re partnering with government to discover opportunities that realise better outcomes for citizens, businesses and communities. With expertise in private and public sectors.

Service

Transforming public services through dependable technology solutions and consistent service excellence.

Service

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Service

Our extensive range of mortgage, pensions and actuarial solutions is designed to help the finance industry to meet customer expectations and regulatory demand.

Service

At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

Service

We’re experts in making sure customers feel better about dealing with you, even when they’re telling you that something’s wrong.

Service

We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.

Service

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

Automating the KYC process, detecting fraud, and adapting for the frictionless customer experience of the future.

Insight

The Covid-19 pandemic means that many citizens are contacting their local authority online for the very first time. Unable to communicate with officials face-to-face, they expect seamless and effective service through digital channels instead.

Insight

Our latest insights

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