How do we build resilience into our public services? We start by understanding what it takes to maintain core values and ability to adapt to changing circumstances. Find out more.

To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

We keep vital public services running smoothly, from improving public safety to ensuring vulnerable citizens receive essential benefits.

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

As the key driver of economic growth, productivity is what leads to better living standards, higher wages, a more skilled workforce and greater wellbeing.

From delivering services to collect, maximise and distribute revenue, to providing the latest software and automation for in-house teams, we help transform operations.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue to invest into local services.

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.