In 2015, Capita and the Department for Environment, Food and Rural Affairs (Defra) formed a joint venture to take shared ownership of Fera, a laboratory-based agency that provides the government with essential guidance on food safety.

The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

Treating customers with empathy has been an increasingly important area of focus within the customer experience industry.

Convenient, online self-service portals for schools, parents & carers fully integrated with powerful back office functionality for local education authorities.

Our business intelligence and reporting software makes it easy to produce reports with a clearer view of performance, sharper insights and data in one place.

Make the most of your resources with our cloud-based housing repair, maintenance and workforce management software to improve efficiency and work allocation.

Our market-leading software helps local authorities to manage services efficiently to deliver better outcomes for all children.

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

Monatair is a multi-source, social media intelligence tool that helps you to react quickly to save time or to analyse engagement to spot trends, track performance and discover opportunities.

We're helping social housing providers to plan, resource and maintain all assets, from entire estates to boilers, supporting them to keep residents safe.