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Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
We understand the balance of achieving sustainability whilst keeping costs down. Take a look at our resources to help you with shifting citizens’ attitudes to travel.
We’re supporting local authorities with their decarbonisation plans with experienced property specialists, data analysts and funding expertise.
Providing UK wide property asset solutions, working on projects of all sizes and complexities.
Our property compliance service is dedicated to local authority buildings, ensuring equipment and assets remain compliant and safe for the public to use.
We support the completion of major construction projects, helping local authorities with project planning, resource management, governance, risk and more.
Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.
We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.
Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.
Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.