'Planning for Community Resilience and Sustainable Economic Recovery webinar

Providing UK wide property asset solutions, working on projects of all sizes and complexities.

Our property compliance service is dedicated to local authority buildings, ensuring equipment and assets remain compliant and safe for the public to use.

We support the completion of major construction projects, helping local authorities with project planning, resource management, governance, risk and more.

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.

Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.

Ben Brumby joined Capita straight out of university. Within just one year, he’d been promoted to a planning consultant. We caught up with him to discover what he’s been up to and how he’s found his first year with us.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

We’re in an age of extreme change and uncertainty, with financial challenges increasing for many people.